Name: Webinar – Handle with Care: Interacting with Difficult Patrons
Start: 2026-01-13T15:00:00-06:00
End: 2026-01-13T16:00:00-06:00

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				1 event 1 1 event, 1 2025-12-22 TLA Offices Closed for Winter Break	1 event 2 1 event, 2 2025-12-22 TLA Offices Closed for Winter Break	1 event 3 1 event, 3 2025-12-22 TLA Offices Closed for Winter Break
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0 events 11 0 events, 11	0 events 12 0 events, 12	1 event 13 1 event, 13 3:00 pm - 4:00 pm Webinar – Handle with Care: Interacting with Difficult Patrons January 13 @ 3:00 pm - 4:00 pm Webinar – Handle with Care: Interacting with Difficult Patrons We interact with people from all backgrounds, dealing with unknown trauma and mental health concerns. This session will focus on techniques to improve how we interact with people daily to prevent escalation and also discuss where to draw the line when the behaviors we see are more than what is allowed. Real-life examples will be used, and […]	0 events 14 0 events, 14	0 events 15 0 events, 15	0 events 16 0 events, 16	0 events 17 0 events, 17
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