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Online Training Courses
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Online Training Courses

TLA offers live and self-paced online learning courses designed to help librarians advance their knowledge and grow in their careers.

Frontline Fundamentals: Enhancing Customer Service Skills

This live, virtual series aims to equip library workers with essential skills to serve their communities effectively and thrive in their roles. Registration is open until October 7th. Each webinar is 90 minutes long, with approximately 60 minutes of instruction and 30 minutes of practice.

$120 members
$150 non-members

Register

 

Date and Time
Session Title
Session Description
Presenters
Tues, Oct 8, 1:00-2:30 p.m.
 Emotional Intelligence  

This session will focus on developing cultural competence and organizational skills, emphasizing the importance of diversity awareness, inclusivity, and attention to detail in providing exceptional library services.

 

 Christine Gravelle, Sherry Bernard
Thurs, Oct 10, 1:00-2:30 p.m.
 Communication  

Effective communication is crucial for interacting with patrons, colleagues, and stakeholders. This session will cover verbal and written communication, active listening, and the importance of collaboration and teamwork in a library setting.

 

 Amanda Chacon
Tues, Oct 15, 1:00-2:30 p.m.
  Information Literacy  

Library workers will learn to enhance their own information literacy skills and teach these skills to patrons. Topics will include locating, evaluating, and using information effectively, as well as developing technology proficiency and upholding professionalism and ethical standards.

 

 Audrey Wilson Youngblood
Thurs, Oct 17, 1:00-2:30 p.m.
 Crucial Conversations  

This session will address problem-solving strategies and the importance of flexibility and adaptability in a dynamic library environment. Participants will learn techniques for handling challenging situations and ensuring the library continues to meet the evolving needs of its community.

   Christine Gravelle

 

TLA Self-Paced Learning Courses

TLA Self-Paced Learning is a chance for you to earn CE credit from the comfort and convenience of your home or office.

Management- $19/video $49/bundle 

User Services – $19/video – $69/bundle 

Librarianship –  $19/video $49/bundle 

Literature – $19/video $49/bundle 

Technology – $19/video $49/bundle 

How to purchase TLA Online Training Courses

Vimeo is the hosting platform for TLA Self-Paced Learning and the School Administrator Conference On Demand.

  1. You will need to create a username and password for Vimeo, if you do not already have one.
  2. Purchase will be made on Vimeo utilizing the links below. Note: Vimeo only accepts credit cards and PayPal. No refunds will be issued as the purchase is being made through a third-party vendor.
  3. Once you have purchased a session, you will be able to view the content for 30 days. A copy of your receipt can be found under account settings – billing – purchases in the Vimeo platform.   

CE: CE will be self-reported. Please complete this Google Form so TLA has a record of your sessions. You will use this CE self-reporting form as verification for your employer and personal records.

Tax-Exempt Organizations:
From Vimeo: if you represent a non-profit organization in the U.S., or are a business entity with a VAT ID, we ask that you first purchase and pay the taxes/VAT and then contact the Vimeo support team letting us know you are exempt. We will request your tax exemption certificate or VAT ID for verification. Our team will refund the tax and mark your account exempt for future purchases. We will provide an invoice reflecting the refunded taxes upon request.

Questions? Please contact the Texas Library Association’s Education and Programs Manager, Kelly Mantay.

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