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These webinars are FREE for TLA members and $40 for non-members. TLA webinars cover a wide range of topics relevant to library professionals across all library types. Recordings will be available, for free, to TLA members for three months after the live session to view in the TLA Learning Hub.
Note: The link to join will be sent out to registrants the day before the event. We will keep registration open until noon the day of the webinar; day-of registrants will receive the link to join early in the afternoon.
We interact with people from all backgrounds, dealing with unknown trauma and mental health concerns. This session will focus on techniques to improve how we interact with people daily to prevent escalation and also discuss where to draw the line when the behaviors we see are more than what is allowed. Real-life examples will be used, and strategies for de-escalation will be given.
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Board members can be your greatest advocates! Learn new ways to manage your board and keep them engaged in you and your library. Whether your board is advisory or governing, elected or appointed, we can help! Please note this is not legal advice, and we most likely don’t have answers for that one board member.
